Saturday, October 1, 2022

[News Boquete] September Newsletter - Boquete Health and Hospice


Contents – September Newsletter, 2022
  • Our Mission Statement
  • Calendar of Events
  • Letter from the President
  • Meet Kat McCay, BHH's New Vice President
  • New Policy on Communicable Diseases
  • BHH Transitions
  • Deb Hornstra Joins Marketing Team
  • Blood Program Helps in Time of Need
  • November 19 Blood Drive
  • A Star is Born!
  • Not Just Patient Care
  • The Magic of Music 
  • Chris's Corner
  • New Covid-19 Study
  • Resources for Dementia and Dementia Care
  • Education Videos
  • Medical Equipment
  • The Tree of Life Donor Recognition
  • Make a Donation
  • Council Business
  • Contact Us

Our Mission Statement
 
Our mission is to inform and promote community health. To support people with health and wellness needs by providing information, equipment and volunteer services. To provide palliative (hospice) care for the terminally ill in order that they may experience death with dignity and limited pain.

Calendar of Events
  • October 5 – Council Meeting, 10am (via Zoom only)
  • October 12 – General Meeting, 10am (via Zoom only)
  • November 2 – Council Meeting, 10am (via Zoom only)
  • November 9 – General Meeting, 10am (via Zoom only)
  • November 19  Blood Drive (Animales Event Center, Alto Boquete)

Letter from the President
 
Dear Friends, 

I'm excited to report that Kat McKay has taken over the vice president position recently vacated by longtime volunteer and past president Laurie Collier. Kat has been a valued member of the Equipment team for some time and the announcement follows below. There's also been quite a bit of activity in the personnel area at BHH this month as new volunteers take on roles within our organization as described in this month's BHH Transitions column. These changes represent a tangible and welcome strengthening of our organization. 

With the advisement of our medical director, Dra. Shannon Tuer, the Council has revised our Covid and vaccination policies after a very careful review. Please read the new policy, which may be found in this newsletter and on our website. We are now accepting unvaccinated volunteers for training. Masks and social distancing are still required at physical gatherings and with any contact with clients or the public in one's capacity as a BHH volunteer.

As a part of our mental health initiative, Dr. Rod Gottula recently gave a talk at the Boquete library about dementia and support for people caring for a dementia patient. Thirty people attended this important outreach event. Dr. Rod created an excellent dementia resources page for participants which we are now posting in both English and Spanish on the Boquete Health and Hospice 
website. It can also be found later in this issue.

In addition, as part of our outreach and education in dementia and care for dementia patients, our Patient Care Coordinators (PCCs) have been taking a course about suicide prevention under the direction of Michael Polacek, 
DNP, RN, PMH-BC, covering how to respond to suicide calls. Called QPR (for Question, Persuade, Refer), this course will help PCCs when they receive these types of calls. We are also developing a resources page for the website which will be available for the PCCs and the callers.

Our Magic of Music team now has six speakers and 12 music players available for use by patients or caregivers. If you know of anyone who would like to experience the magic of music as an aid to healing you can refer them to the Magic of Music tab on our websiteDifferent playlists are available to suit everyone's personal taste.

Finally, if you're interested in donating to BHH, please check out the Tree of Life column in this issue. For the time being, PayPal is unavailable for donations, but there are still two ways to contribute. We appreciate your generosity! 

To sum up, the Boquete Health and Hospice organization is thriving.

May you be well and happy,
John Earle

Meet Kat McKay, BHH's New Vice President
 
This month we are thrilled to announce the appointment of Kat McKay as our new Vice President. Kat has been one of our most valuable volunteers since 2017. 
Kat started out on the Equipment team, loaning out and maintaining our inventory of medical equipment. Earlier this year, she became co-leader of that team with Sally Zigmond, who gave Kat a crash course in how things are run. "I was ready for a new challenge," says Kat, "and as team co-leader, my responsibilities included keeping regular inventory of our equipment, maintaining each piece, and always looking for a bargain on a new piece of equipment."

"I met many new members of BHH who have been excellent to work with," continues Kat. "The Equipment team leaders work closely with the Patient Care Coordinators and the manager of our new database to keep our list of available equipment accurate and up to date."

In her professional life, Kat served as Supervisor of the Nuclear Medicine department in many US hospitals. Her 45-year career took her from training in Atlanta to the west coast and ultimately back east to Virginia. In 2009, Kat and her husband Alan Nilson made the decision to retire to Boquete, and purchased a piece of land on which they built a small house and a huge garden. In 2013 they permanently relocated here. One of the first things Kat did was establish the Jaramillo Garden Club along with three friends. Kat calls gardening "one of my passions."

Kat's first volunteer experience in Boquete was with Amigos de Animales, helping at their monthly spay and neuter clinics. She continues to volunteer there, working on promotions, fundraising, and membership. Just last year both Kat and Alan became members of Rotario de Boquete (the Rotary Club of Boquete) and were asked to join the board as Administrative Directors. Kat says of Rotary, "We love our work there with so many dedicated people." 

Kat also volunteers with Plants for Pooches, which raises funds for DogCamp Boquete's animal rescue efforts by selling plants. "Being an avid gardener, this is an ideal group for me! We have raised a phenomenal amount of money doing really fun things with just our hard work and knowledge of plants."

It might sound like Kat is keeping awfully busy with her extensive volunteer work, but she also makes time for fun, including traveling, outdoor activities, trying her hand at painting, discovering good restaurants, and mostly just being with people. "I am blessed with so many good friends in the US and Panama. It truly makes life worth living."

"I do love volunteering in any capacity and I strongly suggest that everyone with a bit of spare time become involved in any of the wonderful organizations based in Boquete," says Kat. "We have some of the best people here that I have ever been involved with. They are passionate and giving of their time and money, fun loving, and young at heart. Of all my volunteer positions, I love the people of BHH and the community that we serve. It is such a rewarding feeling to be able to offer our neighbors all that we do, and to be a leader in this effort for Panama."


In her new role as Vice President, Kat will work with the Council to enhance the services provided to improve the health and well-being of the Boquete community and enrich volunteer opportunities for our BHH team members.

We know our readers will join us in congratulating Kat on her new position and wishing her the very best. We are fortunate to have someone of her caliber and commitment in a leading role in our organization, and certain she will continue to do great things for BHH and the people we serve.

New Policy ~
Communicable Diseases
Updated September 15, 2022
 
BHH Medical Director Dra. Shannon Tuer met with the Council to discuss her recommendations for our communicable diseases policy. After a discussion of various options a unanimous vote was taken to amend our policy and make it more general. Dra. Shannon also mentioned that there has been an increase in non-Covid illnesses in Boquete lately. The new policy is:
 
At all indoor BHH events everyone shall be masked and social distancing practiced. If eating/drinking is part of the event, it will take place outside, and masks replaced before re-entering the room.
 
Item 1: Any team that interacts with the public or patients/families must be vaccinated. At the current time this applies to the following teams: Equipment, Bed, Respiratory, Hospice and Family Care, Patient Care Coordinators, Tuesday Market, and Being Prepared.
 
Item 2: Specifically for the Meal team, MINSA requires all preparers of food to be masked. Therefore:
  • All volunteers preparing meals for delivery must wear masks while preparing food.
  • All volunteers must wear masks while delivering food.
  • Patients/family members receiving meals must wear masks.
  • Vaccination of BHH volunteers on the Meal Team is encouraged.
Item 3: Starting with the next New Volunteer Training class, the following changes were agreed upon:
  • The Volunteer Coordinator will meet with all class members prior to class to try to determine what team they may wish to join in order to determine if vaccinations are required. 
  • Only those who are vaccinated will be allowed to join the teams referenced above in Item 2. All others are encouraged to be vaccinated, but it is not a requirement.
  • While in class, masks will be required. 
  • Food and drink will be consumed outside.
Your compliance with these policies is deeply appreciated. The safety of our volunteers, patients, and the public is our highest priority.

BHH Transitions

This month we welcome our newly trained volunteers in the roles they selected, as well as additions to the Council:
  • Vice President – Kat McKay accepted the appointment to be our new Vice President. Her appointment was unanimously agreed to by the Council at the September 15 meeting.
  • Treasurer – Bill Hinrichsen has now officially taken over from Lesley Hughes. Lesley will continue as Bill's backup and Bill will continue as webmaster.
  • Blood and Events/Fundraising – John Quintana is helping out on the Blood team while Carmen Restrepo is away. Carmen still has the phone (6590–2000) and is answering calls while on vacation. John is in Boquete, doing what needs to be done to facilitate communication between those who need blood and the various hospitals and the Blood Center at Hospital Regional. John also has an extensive experience in managing events and has agreed to work on the Events/Fundraising team. BHH (and the community) are all looking forward to see what wonderful ideas he has. Ginny Woolley has also agreed to help the Blood team and Rob Ryan will be actively involved in Events/Fundraising.
  • Equipment – Bob and Kelly Honyak were trained and began handling equipment requests the following week. Wonderful work! And a farewell to Don Norris, who did a superb job restoring our equipment but has left for the US. We are very grateful for Don's skill and dedication. Thank you, Don!
  • Respiratory – Bob Honyak was trained and is now ready to handle any respiratory equipment requests.
  • Librarian – Herta Bernbach became our BHH Librarian. Over the last 14 years books have been purchased or donated, and then given to the Boquete Library so that they are available for use by the community. Most of them have to do with dealing with terminal illnesses and how to handle the death of a loved one. One of our retired members, Beverly Stearns, who was very involved with these written resources, has agreed to help Herta. They will visit the library to see what books are still there, make a list (including the location of the books), and then make suggestions for replacements if any of the books need replacing or suggestions for new purchases to flesh out the offerings. The PCCs will refer anyone who may need these resources to Herta and she can recommend which books may be of value. Herta will also be at our registration table at our Blood Drive in November and our Being Prepared Workshop in January.
  • Marketing – Deb Hornstra has an incredible background in marketing and public relations. She has jumped in to write for the newsletter and took over posting on social media while Dave Nichols was away. Her engaging posts on Facebook and other social media have boosted our presence in the community and attracted volunteers for open positions.
  • Mental Health – Ginny Woolley is very interested in helping those with dementia and their caregivers and is a great addition to the team.
  • Training – Maxine (Max) Wolfe has an extensive training experience and even though she was a member of the recent New Volunteer class, she also took on some of the training duties. BHH is looking forward to the next New Volunteer Training Class which will be held in the first quarter of 2023.
Bob and Kelly Honyak after completing their first assignment. Look at those happy faces! It feels good to help others and the community. 

Did you know that BHH has medical equipment for loan such as oxygen concentrators, wheelchairs, walkers, bedside commodes, etc.? Anyone who lives in the Boquete area is eligible to borrow the equipment needed. It is a wonderful community resource.

Deb Hornstra Joins Marketing Team
 
We are pleased to welcome Deb Hornstra to our Marketing team. Deb just retired to Boquete this summer. She will be working with Natalie KellyJohn Quintana, and others to elevate and expand BHH's marketing, promotional, and fundraising efforts. Focusing initially on strengthening our social media presence and growing our volunteer and donor
base through consistent engagement, Deb brings a wide range of skills and experience to her new volunteer role. She holds a Bachelor's in Communications and a Master's in Health Advocacy, and has served in similar capacities for many nonprofit organizations, mostly in the healthcare and education fields. 

For the last eighteen years Deb has marketed residential properties in New Jersey and Pennsylvania as an agent with Coldwell Banker Princeton. She is a talented writer and editor who is comfortable with today's digital technologies. Deb is an energetic ideas person who is excited to help take BHH's marketing to the next level. "I have an abiding interest in health care provision, and I greatly admire what BHH has been able to accomplish in its first fifteen years. I see many opportunities for the organization to continue to provide even more people with services they need and cannot otherwise get."

Deb has two children and two grandchildren back in Jersey. She enjoys live music, reading books, traveling, and learning new things. She spent six years living in the Netherlands and speaks fluent Dutch. She's working on her Spanish! Deb says, "If you have not done so already, I urge all readers of this newsletter to like our 
Facebook page, follow our Instagram account, and subscribe to our YouTube channel. All are easy to find by searching for Boquete Health and Hospice. This is the best way to make sure you always know what we are doing and how to access our services." 

Blood Program Helps in Time of Need

We recently received this testimonial about our blood program. When you or a loved one needs blood, knowing that BHH has your back is a comforting thought.

"The Blood bank was a huge help when my wife needed another donation. Not only did they supply a unit of blood at no cost and with minimal information, they stayed on top of the process the entire time. When the hospital became difficult they where there to talk and help me through the process. In the days that followed they continued to check in on us and make sure that there was nothing else they could do to help my wife. If you are able to, please donate blood through them. There is little to no cost for blood through the program. When I
 donated directly to my wife through the hospital it cost me $333 for my own blood."


Join the Hero's Blood Drive ~
Help Your Community and Neighbors!

Date/time: Saturday, November 19, 7am-12 pm
Location: Animales Event Center (Ruby McKenzie Clinic) across from Super Centro Ivan's
Requirements: Must be under 65 years old with no Covid since October 15.


On average, a pint of blood saves three lives. The BHH program, which partners with Hospital Regional, is the only true blood bank in Panama.

Please consider being a blood donor and if you can't donate blood, join our Hero's Matching Fund Drive. For every blood pint collected, you match donations with a dollar amount. You set the amount, with an upper limit if desired. Support this vital program by donating your time, talent, or funds!

For more information go to 
boquetehealth.org/what-we-do or call/text: WhatsApp +507-6590-2000 or call 507-6781-9250, 8am-5pm, Monday through Friday, 9am-1pm, Saturday and Sunday. 

Donate blood and save a life today! Sign up to give blood at the link below.
CHECK OUT THIS VIDEO
Sign Up Now to Donate Blood!

A Star is Born!
 
Denise Daniels, one of our Patient Care Coordinators, recently tested her acting chops as Ginger in "Murder on Gilligan's Island." The play is a BCP Production held at The Rock. Denise loves to keep busy and is always up for a challenge. 
Denise Daniels (left) and Jan Carrier as Mrs. Howell. Photo courtesy of Patrick Allen Reynolds. 

Not Just Patient Care—Volunteers Contribute to BHH in So Many Ways
The class of August 2022 learned the proper way of navigating a staircase on crutches.
The Magic of Music team has a library of music that can be loaded to MP3 players for loan to patients and caregivers.
Boquete Health and Hospice is a complex organization that offers services not available anywhere else in Panama. Learning about the many ways BHH benefits our community takes time. The New Volunteer Training class takes place over three days. On the surface this may seem like a lot of class time, but anyone who has participated in this training can attest that the training is packed with vital information and is time well spent.

Almost everyone in the past three classes has chosen to volunteer for BHH and they are contributing their time, talents, and ideas throughout the organization. BHH has accomplished so much over the years, and with the help of our new volunteers we will continue to provide vital services to the community and expand our offerings through new endeavors.
 
Participating in the New Volunteer training does not obligate students to commit to a volunteer position. If volunteering at BHH is still of interest to you after completing the training, you get to choose the area you're interested in and how much time you'd like to spend volunteering.
 
Often people are hesitant to volunteer for BHH because they are uncomfortable working directly with patients, not realizing that there are many ways to help that don't involve patient interaction. BHH is not a medical care provider, nor is it an emergency service, and the New Volunteer training covers a wide variety of ways to get involved. Our volunteers can provide meals for those in need, help patients and care givers get access to medical translation volunteers, assist in the medical equipment loan program, repair equipment and oxygen concentrators, help at blood drives, improve training and educational programs, and utilize marketing and technical skills for the newsletter, social media, our website, or event planning.

Our next training class is being planned for the January/February timeframe.
 

The Magic of Music
Sleep disturbances are highly common in our society and have been linked to a range of physical and mental health issues, with short-term effects evident after a single night of poor sleep. Short-term memory may be impaired and those affected report lower levels of happiness and more feelings of depression. If short-term sleep loss is not remedied, there is a risk that it may become chronic, a situation associated with serious health and well-being challenges. But music can help!  And the Magic of Music team recently assembled a new playlist to help you sleep better. You can find it here: Sleep Well.  

For best results, make it a habit: routine is great for sleep. Create evening rituals that give the body sufficient time to wind down, incorporating music in a way that's calming and consistent. Start listening to quiet music 20 to 45 minutes before bedtime. The volume should be about as quiet as comfortably possible. TV, smart phones, tablets, and computers should not be a part of the quiet time. 

For more information, check out the Magic of Music team's article, "
Music's Impact on Sleep Disorders."

The team can build custom-tailored playlists that can help patients and their caregivers who contact Boquete Health and Hospice for assistance. We also have music players and mini-speakers available to lend. You can find out more on the 
BHH website, or join the conversation with the Magic of Music Community Group on Facebook. Contact BHH at WhatsApp at +507-6781-9250 for assistance.

7 Causes of Gas and Bloating
 
Excessive gas and bloating can come from eating certain foods that are more difficult to digest. But there are also some medical conditions that can affect gastrointestinal (GI) function.

Everyone experiences feeling "gassy" from time to time. For some people, having gas means abdominal pain, while for others it means belching or having flatulence. 
These are normal body functions related to the passage of gas through the gastrointestinal (GI) tract. Sometimes, your diet or a medical condition can cause you to have more gas than usual. 

Here, we'll explore what it means to be gassy, where gas in your GI tract comes from, and what you can do to feel less gassy.
Read the Article


New COVID-19 Study Finds Precautionary Measures at Orlando Conference were Effective
 
[Editor's note: Dra. Shannon recommended this article to the Council and we thought our readers might be interested as well.]

ORLANDO, Fla. — On Wednesday morning, a new study was released that analyzed COVID-19 transmission at an Orlando conference during the peak of the omicron surge in February.

Dr. Callisia Clarke from the Medical College of Wisconsin in Milwaukee is the lead author. She and a group of six doctors compared how COVID-19 spread among in-person and virtual attendees at the Academic Surgical Congress held in Orlando from Feb. 1 to 3. Clarke said it is one of the largest annual surgical meetings.
Read the Article

Resources for Dementia and Dementia Care ~
Recourses para la demencia y la atención de la demencia
Online Resources
  • Alzheimer's AssociationExcellent source of educational materials including videos, and with virtual support groups. Also available in Spanish. Disponible en Espanol.
  • Alzheimer's Foundation of America. Another excellent source of educational materials as well as caregiver support groups. Also available in Spanish. Disponible en Espanol.
  • UCLA Health Dementia ServicesExcellent source of educational materials including caregiver videos in English and Spanish. Disponible en Espanol.
  • Caregiver Action Network. This site covers caregiving for a variety of illnesses and has a very good section on dementia. It includes videos regarding various caregiving issues, plus has a "chat" feature that allows you to ask questions of staff and other participants.
  • Dementia Society of America. Information on dementia. Also has "The Big Umbrella" booklet available for download in English and Spanish. Offers virtual caregiver classes in English and Spanish. Disponible en Espanol.
  • National Institute on Aging Alzheimer's. US Government site from the National Institute of Health. Contains extensive articles regarding dementia including educational videos. Available in Spanish. Disponible en Espanol.
  • National Institute on Aging Alzheimer's treatment. This is the National Institute on Aging site that discusses the various treatments that are available to slow the progression of Alzheimer's disease. 
Books
  • The 36-Hour Day: A Family Guide to Caring for People Who Have Alzheimer Disease and Other Dementias. Johns Hopkins Press. Nancy L. Mace (Author), Peter V. Rabins (Author).  A leading work in the field for caregivers of those with dementia.  Available at Biblioteca de Boquete in both English and Spanish. Disponible en Espanol.
  • Numerous other books are available from Amazon in both English and Spanish.


Education Videos

BHH is happy to offer education videos on our website. They provide excellent info for caregivers and the general public in Spanish and English. Topics cover using equipment including crutches, wheelchairs, and walkers, as well as moving patients safely for patient and caregiver and general patient care. There are also informative videos on Alzheimer's and other types of dementia. To learn more, visit our website using the button below and go to Patient Caregiver Videos, Español Paciente Videos, or Dementia and Alzheimers in the dropdown menu under the Education tab.
Videos

Need Medical Equipment?
 
If you or someone you know has a need to borrow or return equipment, please contact our patient care coordinators (PCCs) at 6781-9250. All requests related to equipment must go through the PCCs. The PCCs will work with you or the caregiver to determine the appropriate equipment, availability, and loan period. Once the equipment need is identified, the PCCs coordinate with the equipment team to ensure the correct equipment is sanitized and ready to be checked out (picked up) at our locker located at Alto Dorado. A member of the equipment team will contact you or the caregiver directly to make arrangements to meet at our locker.
Please note that our equipment team members only go to the locker for scheduled equipment checkouts and returns. No equipment team member is staffed at the locker and the locker is only open during specific times. Therefore, it is important to contact the PCCs first. When you are ready to return equipment, the process is the same. Simply call the PCCs at 6781-9250.

If you are using a piece of equipment for the first time, be sure to visit our website using the button below and go to Patient Caregiver Videos or Español Paciente Videos in the dropdown menu under the Education tab to learn more about using equipment and caring for patients in the home.
Videos


Tree of Life 
 
Boquete Health and Hospice gratefully recognizes the names of our extremely dedicated and very generous donors on our website. Their kindness keeps our Tree of Life growing and strong. A huge thank you to all of our contributors!
IMPORTANT MESSAGE 
 
For the time being, PayPal is unavailable for donations, including donations for the Being Prepared manual. BHH is currently working to get a new PayPal account set up. Until then, follow the directions below to make a donation and check our website for updates on PayPal.
Donate

Council Business
To bring topics to the attention of the Council for discussion, please send an email to John Ferguson, who will  add it to the next monthly agenda. PLEASE do not send a general email, which tends to create confusion. The Council will consider, discuss, and vote (if needed) on the topic and inform the membership as appropriate. Voting members of the Council are: President – John Earle, Vice President – Kat McKay, Secretary – John Ferguson, Treasurer – Bill Hinrichsen, PCC – Bev Tyler, PCC – Craig Gatrel, PCC – Denise Daniels, Past President  – Lesley Hughes.
Council minutes are now on the BHH website at BHH minutes. All future minutes will also be posted there. 
The policies of the organization are posted on our website and are updated as needed at BHH policies.

We Respect Patient Confidentiality 
 
All patient information shared with any Boquete Health and Hospice volunteer is kept in the strictest confidence. When names are used in testimonials or other marketing materials, we have obtained permission from those mentioned. 

Contact Us
Monday to Friday, 8am to 5pm 
Saturday and Sunday, 9am to 1pm
Hospice/Health: 507-6781-9250         
Blood Donor Program: WhatsApp +507-6590-2000 or call 507-6781-9250
Email: 
info@boquetehealth.org
Website: boquetehealth.org

Check us out and like us at: FacebookInstagramand YouTube! 

Newsletter team: Natalie Kelly 
– Editor, Deb Hornstra features/writer, Chris McCall – graphics. Send submissions to BHH newsletter.

Freely send this to anyone or use any part.
Our mailing address is:
info@boquetehealth.org

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