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U.S. Embassy - Panama
Consular Section
IMPORTANT INFORMATION
Change to ACS and FBU Calling Hours
The American Citizens Services (ACS) and Federal Benefits (FBU) Units will be changing their schedules to receive external calls from 10:30-11:30am on Mondays, Tuesdays, Thursdays, and Fridays. The Embassy phone number is (507) 317-5000. For automated information, please call (507) 317-5030.
Additionally, we would like to remind our customers that ACS and FBU operate on an appointment-only system for all services except emergency ACS cases and adult passport renewals. For general questions, we encourage writing to ACS by email (panama-acs@state.gov) and FBU (panama-fbu@state.gov) by email.
American Citizen Services
To schedule an appointment, or to obtain more information, please see the Embassy's ACS page, which can be found here.
Federal Benefits
To schedule an appointment, or to obtain more information, please send an email to Panama-FBU@state.gov. Please only send one e-mail regarding your issue. We aim to respond to your inquiries within 3 business days.
U.S. Embassy – Panama
Sección Consular
INFORMACION IMPORTANTE
Cambio a Horario de Llamadas a ACS y FBU
Las Unidades de Servicios para Ciudadanos Estadounidenses (ACS) y Beneficios Federales (FBU) cambiarán sus horarios para recibir llamadas externas a las 10: 30-11: 30 a.m. los lunes, los martes, los jueves y los viernes. El número de teléfono de la Embajada es (507) 317-5000. Para información automatizada, por favor llame al (507) 317-5030.
Además, nos gustaría recordarles a nuestros clientes que ACS y FBU operan con un sistema exclusivo de cita para todos los servicios, excepto casos de emergencia de ACS y renovaciones de pasaportes para adultos. Para preguntas generales, recomendamos escribir a ACS (panama-acs@state.gov) y FBU (panama-fbu@state.gov) por correo electrónico.
Servicios para Ciudadanos Estadounidenses
Para programar una cita u obtener más información, consulte la página ACS de la Embajada, que se puede encontrar aqui.
Beneficios Federales
Para programar una cita u obtener más información, envíe un correo electrónico a Panama-FBU@state.gov. Por favor, solo envíe un correo electrónico explicando su problema. Nuestro objetivo es responder a sus consultas dentro de los tres días hábiles.
Assistance:
U.S. Embassy Panama City, Panama
507-317-5000
State Department - Consular Affairs
888-407-4747 or 202-501-4444
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